Ponytail Falls sits along the Tully River in Tropical North Queensland, near Cardstone on Tully Gorge Road. A popular stop en route to Tully Gorge, it is informally known as the "lunch spot" among white-water paddlers who pass by on the river.

Visitors can reach the falls by car — following the river downstream from Cardstone Weir and watching for the number 11 marked on the road — or by white-water rafting, with the falls viewable from an embankment overlooking the water.

The surrounding area reflects the diverse wilderness of Tropical North Queensland, where lush rainforest and abundant waterways define the landscape.